Please review the following refund request guidelines:
Cancellations made ninety (90) days prior to the show shall be entitled to a full refund.
Cancellations between thirty (30) and ninety (90) days prior to the show shall be entitled to a fifty percent (50%) refund.
Cancellations between ten (10) and thirty (30) days prior to the show shall be entitled to a twenty five percent (25%) refund.
No refunds shall be granted for cancellations within ten (10) days of November 15th, 2018 at 11:59pm PST.
A processing fee of $25 will be deducted from all approved refunds. If the refund becomes a negative balance minus the processing fee, a refund will not be issued.
Note: Credit card chargebacks can only be issued If the transaction was originally processed within the last 120 days. Transactions purchased longer than 120 days ago will be refunded via a paypal ID or check and mailed. (Paypal is preferred)
Alternatively, you can transfer your ticket to someone else by following the instructions HERE.
We do not accommodate any refunds or transfers after (10) days from November 15th, 2018 at 11:59PM PST.
To request a refund, follow the instructions HERE. Please give us a valid Paypal ID and Mailing Address and be advised that refunds can take up to 60 days to process.
Please address any questions to our Contact Us form HERE.